At Aliens Poop We have one of the strongest satisfaction policies on the web, we believe that our clients should be happy from start to finish of their shopping experience, thats why our policy is 100% satisfaction guarantee, as part of our commitment to customer satisfaction, if for any reason you are unhappy or unsatisfied with you purchase, you are free to return the item within 30 days for a full refund.
What items are returnable?
- If the item is damage or damage during transit you have 30 days to return the item for a full refund or replacement with or without original packaging.
- If an error was made during fulfillment or you do not like the product and the item is in working condition you can return your items within 30 days of receipt of your shipment, the item must be in original condition and packaging.
Free gifts or promotional items are not returnable!
How do I return?
- Enter your order number and email address in the fields above and click Start
- Follow the instructions and select the items you want to return
- You will get a confirmation email with the shipping guidelines once the return request is approved
Are there any charges for return?
- There are no charges for return our returns are always FREE!
How soon will I get my refund?
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
- After approved your refund will be processed, and a credit will automatically be applied original method of payment, within 5 working days.